EMT Practice Test

1. Question Content...

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Question1: A new version of Windows was released and a piece of software vital to the engineering department will not run on the new version. Which of the following is the BEST option to enable this department to be able to continue using this software?

Question2: A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.

Question3: Which of the following cloud models allows an organization to retain data on site as well as in the cloud?

Question4: A technician replaces a laptop hard drive with an M.2 SSD. When the technician reboots the laptop, the laptop does not detect the SSD. Which of the following should the technician configure for the system?

Question5: A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues.
Which of the following should the technician check NEXT?

Question6: Using the output below:

Which of the following is the default gateway?

Question7: A technician is diagnosing several device issues reported by employees.
INSTRUCTIONS
Click on each device to review the issue. Then select the appropriate issue and solution from the drop-down menu. Each option may be used more than once.

Question8: Which of the following twisted pair cables supports 10GBASE-T data transmission speed?

Question9: A technician is upgrading memory on a laptop that is experiencing performance issues. Which of the following RAM types should most likely be specified for installation?

Question10: A user reports that a PC occasionally falls to boot. The user reboots the PC. but the performance is degrading.
The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST?

Question11: A technician is selling up a projector (or a videoconferencing system. When the user all empts to connect a laptop to the system, the system displays the following error message.
No source found
The user tries multiple cables and inputs on the projector. Which of the following should the user try NEXT?

Question12: The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed. Which of the following is the BEST cloud deployment model for this request?

Question13: Which of the following best describes the type of cloud a healthcare company should use for a patient record portal?

Question14: A university student was able to boot from a live Linux CD on a computer in a shared space on campus.
Which of the following will BEST prevent this type of action from occurring in the future?

Question15: A user connects a smartphone to a laptop. Which of the following types of networks has the user created?

Question16: A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives?

Question17: A technician installed new firmware on the company's laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue. Which of the following steps should the technician complete NEXT?

Question18: A laser printer is making humming and grinding noises, and the printouts have ghost images on the pages.
Which of the following should be replaced?

Question19: A user's mobile phone gets really hot to the touch and does not retain a charge. The user also reports that the phone is very slow, especially while charging. Which of the following is MOST likely causing these symptoms?

Question20: A user working in the field reported the GPS stopped working on a phone. The user's older, in-car GPS continued to function. Later, the user reported that the phone's GPS started working again. Which of the following MOST likely caused the phone's GPS to fail?

Question21: A user reports that a laptop's display is too dim. Which of the following should a technician try first to troubleshoot the issue?

Question22: Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?

Question23: A user's laptop has been slow to respond for the past few days. The user has run a virus scan, deleted temporary files, closed unnecessary programs, and rebooted the laptop, but the issue persists. Which of the following steps should the technician take next?

Question24: A technician needs to increase the available RAM on a virtual workstation. Which of the following should the technician do?

Question25: A customer has a Wi-Fi-capable laptop to use when traveling for work Which of the following will allow the laptop to stay connected when the user travels?

Question26: A company wants to add virtual servers to handle unusually high web traffic usage. Which of the following is the most efficient way?

Question27: A user is looking for a way to increase the total RAM in a system without upgrading the hardware. Which of the following should the user perform to complete this task?

Question28: An administrator is replacing a cable that uses a DB9 connector VVhich of the following cables is the administrator replacing?

Question29: A technician is troubleshooting a classroom projector that shuts down after fifteen minutes of use. Which of the following should the technician do to resolve the issue?

Question30: A developer is requesting permission to utilize client-side virtualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the best solution for the developer?

Question31: A user's laptop is experiencing severe slowdowns when operating process-intensive tasks. Which of the following memory upgrades is compatible with a laptop?

Question32: A technical lead wants to migrate all common business applications, including email and fileshares, to the cloud. Which of the following cloud concepts should be used?

Question33: A user with an older laptop is unable to connect to the office network after new access points were installed.
The user confirms that from home the laptop can connect wirelessly to the network. Which of the following should the user to do to quickly resolve the issue?

Question34: A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone.
Which of the following is the MOST likely cause of the issue?

Question35: Which of the following protocols provides the fastest bandwidth?

Question36: While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel.
Which of the following is the MOST likely reason for this issue?

Question37: Which of the following best describes the primary function of a spam gateway?

Question38: A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?

Question39: Which of the following is a method that can be used to securely connect a remote user's laptop to a corporate server?

Question40: Which of the following is the PRIMARY security concern with virtual machine escape?

Question41: A user's laptop will not turn on for a meeting in a conference room. However, the laptop turns on correctly when connected to the external monitor, mouse, and keyboard at the user's desk. Which of the following should a technician do to ensure that the laptop functions everywhere in the office?

Question42: A user is experiencing a log-on issue when attempting to use a network-authenticated application in a corporate environment. The technician successfully resolves the issue by resetting the password. The user confirms that everything is working as expected. Which of the following steps should the technician take next?

Question43: A user connected a laptop to a projector. The image on the screen is very fuzzy, but the image's brightness is satisfactory. Which of the following projector settings should the user adjust first to correct the issue?

Question44: The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity Issues. The user claimed the device functioned on WI-FI but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device?

Question45: A printer technician receives a support request for a laser printer that sometimes cuts off the bottom of the print job. During troubleshooting the technician notices that affected jobs are set for 8.5in x 14in (216mm x
356mm) paper and only print from a particular paper tray. Which of the following actions should the technician perform NEXT?

Question46: A user reports that a PC occasionally fails to boot. The user reboots the PC, but the performance is degrading.
The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do first?

Question47: A technician just finished building a new PC and needs to install a firmware update for the system board UEFI. The technician is experiencing issues while accessing the USB key. Which of the following features should the technician most likely disable in order to complete this task?

Question48: To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?

Question49: A users wireless laptop stopped working A technician replaced the wireless card, but the wireless range is now limited. Which of the following should the technician perform next?

Question50: A natural disaster occurred, and the storage system for the development team is unrecoverable. The technician is preparing replacement storage arrays that include a hypervisor with the capacity to support several virtual machines. Two separate bays are available, and both should be utilized.
Requirements for the primary array include the following:
* No need to be scalable
* Very fast on reads
* Fault tolerance of one drive
* Ability to function with only one drive
* Easily recoverable data
* High redundancy
* Minimum number of drives
Requirements for the secondary array include the following:
* Fault tolerance of one drive
* Total space of 600G3
* Best write performance
* Minimum number of drives
Instructions:
Drag and Drop the appropriate Hard Drives. Then Open each array to complete the configuration.

Question51: Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network?

Question52: An administrator configured multiple networked devices to store data that can be accessed as local storage.
Which of the following did the administrator create?

Question53: A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?

Question54: Which of the following wireless technologies would a company most likely implement for inventory management?

Question55: An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users. Which of the following would BEST prevent this waste?

Question56: A technician is upgrading a computer OS from Windows 7 to Windows 10. During the OS installation, the system is not able to find the hard drive. Which of the following can the technician do to MOST likely fix the issue?

Question57: A user needs to transfer files from an Apple phone to a workstation. Which of the following connection types should the user utilize?

Question58: A user's phone overheated earlier in the day, which caused the battery to expand in the case Which of the following should the technician advise the user to do first?

Question59: Which of the following models is an example of metered utilization?

Question60: Which of the following components houses the MX record?

Question61: An online retailer would like to add capacity to support increased sales. Additional servers have been installed.
Which of the following should be used to ensure each new server is being properly utilized?

Question62: An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?

Question63: A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:

The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:

Which of the following is MOST likely causing the user's issue?

Question64: A user with a self-configured, static IP address cannot connect to the internet. The technician runs an ipconfig command and receives the following output:

Which of the following should the technician edit?

Question65: A user recently connected multiple monitors to a dock and would like to use the monitors as an extended laptop display. Which of the following connection methods would be best to use to connect the dock to the laptop?

Question66: A technician receives an alert indicating all VMs are down. After some troubleshooting, the technician discovers the network is out of space. To resolve the issue, the technician decides to add more space. Which of the following network types will the technician be working with?

Question67: A technician is adding one more line at the demarcation point. Which of the following tools would be MOST useful to accomplish this task?

Question68: A user built a new PC with parts sourced torn a popular online vendor. The system boots to the OS and basic browsing works, but whenever the user opens a 4K video or starts to play a game, the system Immediately shuts down. Which of the following is the MOST likely cause of this issue?

Question69: Which of the following commonly uses NFC?

Question70: A user uploads a file to a storage location that is accessible via a web browser and a client application. The user's coworkers can access the file as well. The service that the file is stored with is provided by a third party for a monthly fee. The third party's service is available to any business or consumer who would like to use the service. Which of the following BEST describes the type of service that is in use?

Question71: A user indicates that a laptop is not performing well. A technician determines the laptop has a conventional HDD and that installing a SSD will improve the laptop's performance. Which of the following lists of steps describes what the technician should do to complete the upgrade with the LEAST amount of downtime?

Question72: A business purchased a new multifunction printer that will be used to photocopy documents with hundreds of pages. A technician is configuring the printer. Which of the following features should the technician ensure is set up?

Question73: A Wi-Fi mesh network has been optimized to eliminate poor coverage areas, yet users still experience decreased bandwidth and connectivity issues. Which of the following actions should the technician take NEXT?

Question74: An organization is looking to upgrade the processing ability for its computers. Most users report that whenever multiple applications are being utilized, the system's response time slows down drastically. When only one application is open, the response time is acceptable. Which of the following should be upgraded FIRST?

Question75: A network technician needs to provide better wireless connectivity throughout a SOHO location. Which of the following should the technician deploy to best improve connectivity?

Question76: A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?

Question77: A technician is upgrading the power supply of a workstation that is running multiple GPUs in an SLI configuration. Which of the following cables is needed to ensure the power supply can support the workstation?

Question78: An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need?

Question79: A technician is mitigating threats to web clusters. Which of the following tools is the most appropriate for a technician to use to mitigate unwanted traffic against the web clusters' public-facing interface?

Question80: A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed?

Question81: A technician is setting up a projector for a videoconferencing system. The laptop that the technician is using is set to the correct resolution. The projector is receiving a signal, but the image is distorted. Which of the following most likely explains the issue?

Question82: Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?

Question83: An application developer formats and reconfigures a development PC after every application test is complete.
Which of the following is the best way to improve the efficiency of this process?

Question84: A technician is configuring a desktop RAID to allow for the best I/O performance and the most storage capacity possible. Which of the following RAID types should the technician use?

Question85: A technician is upgrading the power supply of a workstation that is running multiple GPUs in an SLI configuration. Which of the following cables is needed to ensure the power supply can support the workstation?

Question86: A user wants RAID to be configured on a desktop to allow the fastest speed and maximum storage capacity.
Which of the following RAID types should a technician configure to accommodate this request?

Question87: A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

Question88: Which of the following protocols can be used to securely access a remote network to troubleshoot various devices?

Question89: A company needs to secure remote user data with minimal interaction. Which of the following should the company do?

Question90: A company wants to use client-side visualization for application testing. Which of the following configurations would BEST support this goal?

Question91: During an OS migration, a technician is unable to find compatible current software for a specialized hardware device. Which of the following actions should the technician take to complete the migration?

Question92: A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image. Which of the following BEST describes the issue?

Question93: A user's track pad has stopped working. Which of the following should the user do to resolve the track pad's functionality?

Question94: A technician is selecting RAM for a new high-end workstation. The motherboard has eight slots that support DDR5 memory. Which of the following should the technician do to optimize performance?

Question95: A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different. Which of the following should the technician do NEXT?

Question96: Which of the following would be BEST reason to use a virtual machine as a sandbox?

Question97: A technician is replacing a failed drive in a RAID 5 array Which of the following is the first step the technician should take before hot swapping the drive out of the array?

Question98: Which of the following is the best example of when to use virtualization?

Question99: After an IT department implements SSL redirection, users report being unable to access a random number generator opened within a web browser.
Which of the following should a technician do first to troubleshoot this issue?

Question100: Which of the following is an advantage that OLED displays have over LCD displays?

Question101: A remote user reports connectivity issues with the local internet provider. Even after a technician reboots the modem supplied by the ISP, the issue persists. Which of the following would best establish the connection in minimal time?

Question102: A technician is working on a desktop PC and wants to verify its NIC is functional. Which of the following should the technician use?

Question103: An engineer is troubleshooting a missing new drive in Windows 10 and discovers the drive was formatted before going offline. Which of the following steps should the engineer take to resolve the issue?

Question104: Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?

Question105: A technician is working with a user to set up scanning. The user requires the scans to be viewable on the network for the entire department. Which of the following settings on the MFP should the technician edit to BEST address the user's request?

Question106: A developer is requesting permission to utilize client-side visualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer?

Question107: An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam. Since the external webcam installation, other users can only see part of the user's face during videoconferences.
Which of the following BEST describes the reason for this issue?

Question108: A user needs to connect a laptop to the internet while traveling on a train. Which of the following features should be enabled on the user's phone?

Question109: A technician verifies the slow boot time and slow OS performance of a tower server with a RAID 5 on a PCIe RAID card that does not support hot swapping. Which of the following steps should the technician take NEXT to verify RAID health?

Question110: A technician is configuring the settings on a multifunction printer so the device can be shared across the LAN_ Which of the following should the technician do to enable the printer to be shared across the network?

Question111: A regularly used laser printer is printing vertical lines on each page_ Which of the following should the technician do first?

Question112: Which of the following network devices operates as a bridge function?

Question113: A technician installed a high-end graphics card in a desktop, and now, the desktop randomly shuts down during operations. Which of the following should the technician do next?

Question114: A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?

Question115: A technician has set up a new conference room with a TV and a video soundbar. The technician wants to test the system with a conference call. During the test, the TV speaker produces sound, but the soundbar does not.
Which of the following is the MOST likely cause of the issue?

Question116: An organization keeps receiving spam that appears to come from its own domain No accounts have been compromised. Which of the following will BEST mitigate this issue?

Question117: A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?

Question118: A technician is preparing to set up a gaming computer with the following components:
* Discrete, high-end graphics card
* Video capture card
* High-end processor
* Multiple hard drives
* USB 3.0 hub
* Sound card
Which of the following options is the MOST important for the technician to consider before building the gaming computer?

Question119: A company recently enabled two-factor authentication in order to enhance security. Users should be prompted for two-factor authentication when working outside of the office, but are also being prompted when connecting to the office Wi-Fi. Which of the following should the technician do?

Question120: An administrator is responding to a network server outage. The administrator has logged in to the server to troubleshoot the outage. Which of the following is the first step the administrator should take when attempting to troubleshoot the issue?

Question121: A graphic designer wants to purchase a laptop that provides the most accurate color spectrum available when viewed from as many different angles as possible. Which is the following display types would best meet the graphic designer's requirements?

Question122: A user's computer is experiencing poor performance. A technician runs a diagnostic tool on the hard drive, and the results show a significant increase in the number of reallocated sectors. Which of the following steps should the technician take next?

Question123: Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?

Question124: A technician powers on a PC and its monitor and sees the following error message:
No input signal detected
The display lights on the computer are on. Which of the following is a possible solution?

Question125: An administrator is replacing 15,000rpm hard drives in a server. Which of the following is the interface type the drives most likely use?

Question126: A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?

Question127: A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the tray is wrinkled. Which of the following MOST likely caused the paper jams?

Question128: A technician wants to deploy a .msl package lo a corporate network. The technician needs to verily the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this situation?

Question129: A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?

Question130: Which of the following is the primary function of a DNS service?

Question131: Which of the following devices would a punchdown tool most likely be utilized on?

Question132: A user states that the touch pad cursor shows a trail when moved. The issue started after a coworker used the machine. Which of the following setting areas should be used to fix this issue?

Question133: A network technician has been tasked with creating a patch cable. The RJ45 connectors will not slay attached to the cable. Which of the following tools Is needed to fix this Issue?

Question134: A server administrator is building a new application server. Which of the following, RAID levels provides MAXIMUM performance and redundancy?

Question135: A classroom projector, which is turned on, displays a flashing LED code but does not have any video output.
Which of the following should a technician do to resolve the issue?

Question136: A company is deploying tablets to all branch offices. The company needs a way to set security settings and configure which applications can be installed on the tablets. Which of the following is the best way for the company to remotely perform these tasks?

Question137: A technician is working to connect an RS-232 serial signature pad to a customer's ultralightweight laptop.
Which of the following should the technician use to install the device?

Question138: Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?

Question139: A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop. Which of the following actions will MOST likely enable calendar alerts?

Question140: A technician receives a ticket that states a mobile payment device is having Issues with Its contactless payment feature. The device is not detecting payment options. Which of the following Is the MOST likely cause of the Issue?

Question141: A laser printer, which is located in a large office, has a leaky toner cartridge. Some toner spilled into the printer when the cartridge was removed.
Which of the following is the best way to clean up the toner?

Question142: Which of the following allows a switch to be divided into separate logical networks?

Question143: A laptop is experiencing slow performance writing data. Which of the following is the best component for a technician to upgrade to fix the issue?

Question144: A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all flight information screens were recently moved when the terminal gates were remodeled. Which of the following actions should the technician perform after verifying the screen has power?

Question145: A technician is troubleshooting a computer that has a loud system fan and randomly freezes and reboots.
Which of the following is the most likely cause of these issues?

Question146: A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the cable mediums would be the MOST cost effective without sacrificing system performance?

Question147: Which of the following is used to implement network security polices for an environment?

Question148: A laptop's external webcam software is running, but neither images nor videos can be viewed. Which of the following should a technician do first?

Question149: A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. Which of the following can BEST achieve these requirements?

Question150: A technician plans to upgrade a laptop's RAM from 4GB to 16GB. Which of the following should the technician do?

Question151: A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue?

Question152: A technician is troubleshooting a PC that makes grinding noises and eventually shuts down. The technician determines the PC is overheating. Which of the following is most likely failing?

Question153: A user tries to turn on a computer but gets the following error message: Bootable device not found. The computer had no issues yesterday Which of the following is the most likely reason for this error?

Question154: A technician has noticed that a monitored server is receiving a disk failure notice during startup. When the technician clicks to continue, the machine still seems to startup into Windows but at a much slower speed. The technician looks at the BIOS information and sees the machine utilizes a RAID 5 configuration. Which of the following does the technician MOST likely need to perform?

Question155: Which of the following delivers internet over a copper medium?

Question156: A technician is setting up a new laptop for a user who wants to be able to quickly pack up the laptop and leave if needed. The user has the following accessories:
* USB badge reader
* USB badge printer
* USB signature pad
* 3.5mm headset
* HDMI external monitor
* Mouse
Which of the following is the best way to meet the user's requirement?

Question157: A user has been having issues charging a laptop after turning it on and has noticed the laptop screen is dim.
Which of the following components most likely needs to be replaced?

Question158: A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

Question159: Which of the following is the best way to protect the data of a virtual machine in the event of hardware failure?

Question160: A user's laptop keyboard is not working properly. A technician notices that when the keys for special characters are pressed, other characters appear instead. Which of the following should the technician do first to diagnose the issue?

Question161: A user sends a print job lo a network printer, and the print job uses double the amount of paper as expected.
Which of the following should the user configure to get the expected result?

Question162: A technician is troubleshooting a wireless network issue. The users are all connected to the network, but the throughput is slow, and connections often drop. Which of the following should the technician check first?

Question163: The SSD in a user's computer failed. A technician is replacing the SSD and would like to mitigate future failures given the user often runs many programs. Which of the following is the best solution?

Question164: A user purchased a retail router and would like to set up a private network. Which of the following network address ranges should the user configure?

Question165: A technician is installing the RAM for a graphs workstation. Which of the following is special purpose memory used by graphic controllers?

Question166: Which of the following connectors can be plugged into a Thunderbolt 3 port on a laptop?

Question167: An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and. recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

Question168: An online retailer wants to save money and is considering migrating to the public cloud so peak is over. Which of the following BEST describes this aspect of cloud computing?

Question169: A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?

Question170: Which of the following services allows a remote user to access network resources?

Question171: A user submitted a help desk ticket to report that the Wi-Fi connection drops every time the microwave is used. A technician suspects the issue is related to interference. Which of the following should the technician do to provide the BEST long-term solution for the issue?

Question172: A technician needs to install a cost-effective storage device into a rackmount server that will be used as a VM host. This storage will be used for all VMs that run from the server. Which of the following should be used?

Question173: A user who is facilitating a videoconference reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take?

Question174: A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?

Question175: A technician needs to fix a computer that received a non-specific error after a scheduled computer restart.
Which of the following is the best way to start troubleshooting?

Question176: Which of the following is a scenario in which an F-type connector would be used?

Question177: A technician set up a new access point and has noticed significant latency on the selected channel. Which of the following tools can assist with locating the BEST channel to use?

Question178: Which of the following differentiates PAN from LAN?

Question179: A customer purchased an active touch pen for a tablet PC. After the customer used the pen for a few days, it stopped working. Which of the following is most likely causing the issue?

Question180: Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST likely cause of the issue?

Question181: Which of the following cloud service models is most likely to provide application patching?

Question182: After a required operating system upgrade on a mobile deuce, a user's external monitor no longer works.
Which of the following should a technician do to fix this issue?

Question183: A customer reports a network connectivity issue. A technician discovers that LAN ports have been damaged during remodeling. Which of the following tools should the technician use to fix the issue?

Question184: A user reports that a laptop correctly connects to the internet when docked at the office but is unable to access the internet when at home. Which of the following should the technician do first?

Question185: An administrator chose a shared-tenant model for a cloud deployment. Which of the following is the MOST likely reason the administrator chose this model?

Question186: A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?

Question187: A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue?

Question188: Which of the following technologies can be used to harden guest virtual machines?

Question189: Which of the following network devices should a technician install in order to isolate voice traffic on the network?

Question190: An engineer is installing a 500W power supply in a server that requires continuous availability. Which of the following is the most suitable type of power supply for the application?

Question191: A user installs a GPU and notices the screen resolution and picture quality are much lower than before the installation. Which of the following is most likely the cause of the issue?

Question192: A PC's boot drive is showing signs of imminent failure, and a technician needs to recover the data. Which of the following should the technician do first?

Question193: Which of the following external monitor connections provides the highest possible resolution for a PC?

Question194: An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam_ Since the extemal webcam installation, other users can only see part of the user's face during videoconferences.
Which of the following best describes the reason for this issue?

Question195: A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution?

Question196: A technician is troubleshooting a network issue and needs to check the status of a local network device in the least disruptive manner possible_ Which of the following tools should the technician use to accomplish this task?

Question197: An IT technician is troubleshooting an issue with connecting a new laptop to a company's wireless network.
Which of the following diagnostic steps should the technician take first?

Question198: A user is attempting to connect a streaming media device to a hotel's tree wireless internet However, the user is unable to pass through the captive portal. Which of the following would MOST likely allow the user to connect the device to the internet?

Question199: A technician is troubleshooting an unresponsive touchscreen on a smartphone The technician performs a hard reset, but the touchscreen remains unresponsive. Which of the following is the most likely cause of the issue?

Question200: Which of the following is most likely used to control door access?

Question201: A user is requesting a headset that can be physically connected to a laptop for online conference calls. Which of the following connections should the headset use?

Question202: A technician recently installed a new printer that is being shared over the network via a 64-bit Windows Print Server Two users, who have computers with a legacy OS, are unable to print to this new printer. Which of the following should the technician do to resolve this issue?

Question203: A technician is installing a WAP in the company break room. The new access point should have a rating of higher than 50Mbps and minimal range to avoid interference with other access points. Which of the following
802.11 standards should the technician select?

Question204: A technician is monitoring all outbound traffic in a SOHO. Which of the following is the MOST cost-effective solution to monitor the traffic?

Question205: A sales team user is attending a conference and wants a mobile device that allows the user to quickly collect contact information from as many potential leads as possible. Which of the following connection methods should a technician configure for the user?

Question206: A technician is troubleshooting a phone with limited internet connectivity. The technician has identified the phone on the Wi-Fi network and confirmed that it responds to pings. However, the phone is still unable to open comptia.org. Which of the following should the technician check next?

Question207: A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should the technician do NEXT?

Question208: Which of the following types of devices MOST often uses a Thunderbolt cable?

Question209: The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper. Which of the following should be replaced lo resolve this Issue?

Question210: A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port. Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?

Question211: Laura, a customer, has instructed you to configure her home office wireless access point.
She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
She requests that the default settings be changed to the following.
Wireless Name: HomeWiFi
Shared Key: CompTIA
Router Password: Secure$1
Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.
Laptop: IP Address 192.168.1.100
Hardware Address: 00:0A:BF:03:C4:54
Smartphone: IP Address 192.168.1.101
Hardware Address: 09:2C:D0:22:3F:11
INSTRUCTIONS
Configure Laura's wireless network using the network adapter window.
If at any time you would like to bring back the initial state of the situation, please click the Reset All button.



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Question212: A technician is troubleshooting a laptop that sometimes fails to charge. The technician has already tested the power adapter and determined the connection is good. Which of the following is the most likely cause of the issue?

Question213: Which of the following cloud models provides hardware environment equivalent components to develop a solution?

Question214: A customer reports that a printer is only printing misaligned images. Which of the following should the technician do to correct the issue?

Question215: A desktop support technician receives an escalated ticket regarding a computer that displays the following message upon booting up: The amount of system memory has changed. Which of the following components is failing?

Question216: Which of the following cloud-computing concepts describes an application that is hosted on the internet but can be used and configured as needed internally per organization?

Question217: Which of the following components enables the input on a mobile device's touch screen?

Question218: A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?

Question219: A company has implemented a policy that allows employees to use personal devices to perform work duties.
Which of the following policies should the technician activate to protect company information?

Question220: A technician is unable to connect to a network device via SSH_ Which of the following cables should the technician use as an alternative connection method with a laptop?

Question221: Which of the following is a characteristic of cloud computing that prioritizes reliability?

Question222: A user wants to create a VM on a computer. Which of the following should the user check first?

Question223: Which of the following services checks whether the sender's IP address is associated with the sender's domain name when receiving email?

Question224: In which of the following places is a laptop's wireless antenna MOST likely located?

Question225: A user reports that a laser printer's toner does not stick to the paper. The user has tried multiple brands of paper and is unable to print legible documents. Which of the following should be replaced to ensure proper printouts?

Question226: Which of the following does a DHCP reservation MOST likely apply to?

Question227: An IT technician is working on a help desk ticket concerning a user's inability to create a virtual machine. The technician has already checked the RAM and HDD space in the user's machine. Which of the following settings should the technician check NEXT to help troubleshoot the issue?

Question228: A colleague has a laptop that has been working as expected for several years wall outlet. The MOST likely component that needs to be replaced is the:

Question229: A technician is troubleshooting a burning smell on a desktop computer. The technician determines that the odor is coming from inside the device.
Which of the following should the technician do first?

Question230: Which of the following is the purpose of an IPv4 gateway?

Question231: A technician installs a new printer for a workstation and tries to print a test page, but the page does not print.
The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?

Question232: A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?

Question233: To control costs a company provides a limited number or users with company phones One of these users opens a support ticket because the phone no longer allows internet Drowsing over a cellular connection The user acknowledges that the phone worked before the user's child streamed several movies using the device Which of the following describes why the phone cannot browse the Internet?

Question234: An administrator wants to replace a fiber-optic cable. Which of the following should the administrator most likely use?

Question235: A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of the following is MOST likely the cause?

Question236: A technician is trying to fix a computer that fails to boot even when all the RAM is removed. Which of the following should the technician do next to troubleshoot the issue?

Question237: A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?

Question238: Which of the following components houses the MX record?

Question239: The GPS on a user's phone has been unreliable. Which of the following will MOST likely resolve the issue?

Question240: Which of the following wireless technologies is used by mobile devices to process payments at kiosks?

Question241: A technician is configuring a new CAD workstation that has four large hard drives. The workstation will be used to edit large, critical files, so the storage configuration should be both fast and redundant. Which of the following RAID levels BEST meets these requirements?

Question242: A systems administrator needs to set up a multifunction printer for the legal department. The legal department deals with sensitive documents and requires a secure method of releasing print jobs. Which of the following should the systems administrator configure to meet the department's security requirements?

Question243: Which of the following server roles does RADIUS perform?

Question244: A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly.
Which of the following needs to be enabled for the hypervisor to run?

Question245: After an IT department implements SSL redirection, users report being unable to access a random number generator opened within a web browser. Which of the following should a technician do first to troubleshoot this issue?

Question246: The motherboard on a user's company laptop was recently replaced Now the user is unable to log in using the fingerprint reader The fingerprint reader is working but it does not recognize the user's fingerprint Which of the following should a technician perform FIRST to fix the issue?

Question247: A user reports that when pressing a radio button on a tablet, an item a couple of inches to the right of the pressed button gets selected instead. Which of the following components may need to be replaced?

Question248: A technician has verified full system functionality and implemented preventive measures. Which of the following represents the NEXT step the technician should take according to the best practice methodology?

Question249: A user is printing a part with a thermoplastic polyurethane (TPU) filament on a 3-D printer. The first layer on every print job is not adhering properly.
Which of the following should the user do to improve adherence on the first layer?

Question250: After a heavily used color laser printer was serviced to remove excessive dust, the image quality decreased.
Which of the following should a technician most likely check on the printer?

Question251: Which of the following is the most likely use case for client-side virtualization for a software developer?

Question252: A technician needs to configure a multifunction printer that will be used to scan highly confidential data, which must be securely distributed to a select group of executives. Which of the following options is the most secure way to accomplish this task?

Question253: Which of the following is the best reason to set up a virtual sandbox?

Question254: A user frequently edits large files and saves them locally on a laptop_ The user has recently begun experiencing performance issues and needs a cost-effective hardware upgrade.
Which of the following is the best way to meet the user's requirements?

Question255: Which of the following network options would work BEST to ensure a client-side virtual machine cannot access the rest of the network?

Question256: A network technician needs to connect into the console of a switch. Which of the following connection types should the technician most likely utilize?

Question257: A technician installed a new router at a small office. After the Installation, the technician notices that all devices have a I69.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the Internet. Which of the following should the technician configure on the router to enable devices to connect to the internet?

Question258: A technician attempts to join a Windows client to a domain but receives the following error:
An attempt to resolve the hostname has failed.
The technician generates the display shown below utilizing ipconfig /all.

Which of the following is the most likely reason for the error?

Question259: Which of the following devices is capable of dynamically distributing an IP address?

Question260: A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend?

Question261: Which of the following describes metered utilization of cloud resources?

Question262: A customer is reporting that some of the keys at the bottom edge on a laptop are hard to press and the track pad buttons require significant force to click. The technician inspects the laptop and does not notice any cracks or other damage to the chassis or screen. Which of the following is the most likely cause of the issue?

Question263: A user is installing a new display on a desktop computer that only has a single DVI port for video input and a single HDMI port tot video output Which of me following does the technician need to complete the setup?